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Job code: lhw-e0-88401503

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  Job posted:   Tue Apr 17, 2018
  Distance to work:   ? miles
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# Position Information
## University Information
The University of North Carolina at Greensboro is a world-class, research intensive, regional University with a diverse portfolio of expertise and a particular focus on fostering healthy lives, vibrant communities and global connections. UNCG is a leading institution within the 17-campus University of North Carolina System. Recognized for its programs in the Visual and Performing Arts; Nursing; Business; Education; Life and Physical Sciences; and Health and Human Sciences, UNCG continues to grow its enrollment and enjoys the most diverse student populations of all the UNC system universities. With more than 20,000 students, UNCG has a significant and positive impact in North Carolina and the Greensboro/Triad area in particular. UNCG is nationally recognized for its distance learning initiative and serves many rural areas of North Carolina with its highly rated online educational programs. Established in 1892, the University of North Carolina at Greensboro was founded as the first public university in North Carolina for women. In 1963 the school became co-educational, but the legacy of providing both opportunity and excellence continues today.
## Primary Purpose of the Organizational Unit
Facilities Operations is a service organization comprised of skilled professionals dedicated to the continuous maintenance operation and improvement of the university facilities and grounds to provide a safe, clean and well-functioning environment for all members of the university community. Facility Services is a unit within Facilities Operations that provides custodial and other services to the campus.
## Position Summary
This position is mainly responsible for implementing, conducting, and creating training and education for all employees of Facility Services. It will also create a training protocol to help standardize and gain consistency within the University campus (60%). This position will coordinate supply and equipment inventory while assisting in selection, distribution, and reporting of all equipment purchased by facilities services (15%). It will also conduct building and equipment inspections weekly to help achieve a consistent and safe environment for students, faculty, and staff (15%). It will also supervise the Repair Technician to ensure all equipment is properly maintained, distributed, and purchased with the best need of the department in mind (10%). This position is considered essential and may be asked to work some nights and weekends.
This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.
Benefits include but are not limited to:
* Health Insurance - NC State Health Plan (NC Smart Choice)
* Dental, Vision, Life Insurance, FSAs and more (NC Flex)
* Retirement (Teachers' and State Employees' Retirement System and Optional Retirement Program)
* Disability
* Employee Assistance Program
* Vacation, Sick, Community Service, FMLA leave
* Holidays
* Longevity pay
* Eligible to become a member of the State
Employees Credit Union
* Employee Award Programs
* Employee Wellness Resources
* and more
## Minimum Qualifications
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Note: This is a generalized representation of positions in this class and is not intended to identify essential work functions per ADA. Examples of competencies are primarily those of the majority of positions in this class, but may not be applicable to all positions.
## Preferred Qualifications
High School Diploma or GED
College Education or equivalent experience
Five years experience working in Housekeeping, preferably in a university environment
3 years advanced experience in maintenance or operation of housekeeping equipment
2 years advanced experience of floor care and cleaning
Demonstrated knowledge of institutional cleaning procedures
Valid Driver's License Required
## Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
## Special Instructions to Applicants
**Applicants are required to upload a list of at least three (3) professional references that includes:**
1. Name,
2. Company Name,
3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
4. Email Address
5. Contact Phone Number
## Key Responsibilities
### Key Responsibilities
## Key Responsibility
## Essential Tasks
Plans and conducts on-board training and continued education for all employees of Facility Services in accordance with University and departmental policy. Develops plans to improve knowledge base of Facility Services employees.
Recommends and assists in the development of a training program while providing insight and leadership to help standardize practices. Provides on-the-job training as specified by Assistant Director for Facility Services. Conducts annual, quarterly, monthly, and weekly training meetings while managing and facilitating discussions and review procedures for all areas of the Facility Services department.
Prepares training plans and materials while developing and evaluating the training program for changes or improvements. Also needs to focus on implementing safety practices to ensure a more consistent, competitive, efficient operation while being mindful of customer service. Must complete a minimum of 16 hours of technical professional development annually. Maintain accurate and organized records of training program logs in Power DMS software for each employee within Facility Services.
## Key Responsibility
Inventory Control
## Essential Tasks
Implement inventory control policy by overseeing distribution of inventory and supplies on a weekly basis. Help assist in the inventorying of equipment utilized within the Facility Services department. Assist in investigating departmental needs and inventory and equipment usage to help ensure safe and efficient functions are being met within the Facility Services department. Assist in the selection of acceptable product brands, plan and monitor the use of expenditures to meet departments objective and safety compliance. Reports equipment inventory and supply usage numbers for input into the TMA software for the generation of monthly reports. Assist in providing and monitoring equipment inventory while participating as an active member of the equipment committee for Facility Services.
## Key Responsibility
Safety Compliance
## Essential Tasks
Conducts building and equipment inspections weekly in all Facility Services zones to ensure all employees are operating equipment in a safe manner while also achieving consistency. Provides feedback to correct service level failures, as well provide in-the-field training and in some cases re-training to consistently achieve APPA level 3 or higher standards. Ensures adherence to work standards and consistency amongst employees and buildings. Conducts quarterly reviews of Facility Services MSDS books, while actively reviewing department root cause analysis to identify all organizational failures. Generates list of active technical safety concerns and presents them to the Assistant Director for Facility Services.
## Key Responsibility
Administrative Duties
## Essential Tasks
Supervises Repair Technician to ensure all equipment is maintained and distributed in coordination with supervisors and general utility technicians. Fields equipment and inventory concerns and maintains the equipment inventory sheets. Assist in the coordination of work request and keeps logs of all preventative maintenance work completed by building environmental service technician. Creates career development and performance plan while evaluating building environmental services technician job functions. Conducts bi-weekly meetings with services technician to identify potential safety or technical issues that may arise within Facility Services.
## Competency
### Competency
## Competency
## Competency Description
Ability to develop and conduct multiple
training programs to meet organizational
training needs. Ability to prepare teaching plans, and materials, identify objectives, and provide instructions for multiple work units in a variety of training disciplines which include and encompass all levels of work. Ability to develop and administer a training evaluation program and make recommendations for change or improvement. Ability to conduct or assist other trainers in conducting instructor training workshops. Ability to ensure instructors have current information and training materials. Working knowledge of various training platforms (individual, classroom instruction, on-line training, etc). Ability to provide counseling to individuals
regarding personal or career development.
## Competency Level
## Competency
## Competency Description
Ability to communicate and discuss training
needs with individuals at all levels to assess
skill levels and training needs. Ability to serve as lead worker for a small team of staff development and training technicians and specialists. Ability to negotiate contracts for purchase of training services from outside vendors to deliver a block of training. Ability to negotiate contracts to universities and technical institutes for continuing education for individual employees. Ability to interpret, apply and communicate a variety of policies, procedures, and regulations related to staff development. Ability to assist in writing
policies, procedures, rules and regulations governing various training programs. Ability to assist in writing proposals for funding for training programs. Ability to manage and facilitate group discussions.
## Competency Level
## Competency
## Competency Description
Working knowledge of training theory,
principles and techniques. Working knowledge of techniques and methods of conducting formal and informal training programs. Working knowledge of theory, practices, and principles of human behavior.
Working knowledge of administrative techniques and pertinent laws, rules and regulations governing education and training
programs. Ability to assess, target and align training needs with individual, departmental and university goals. Ability to set strategic direction.
## Competency Level
## Competency
Planning and Organizing Work
## Competency Description
Ability to plan and set broad objectives for
multiple training programs and serve as a resource to other Training Specialists. Ability to lead/supervise subordinate training
specialists and/or local area consultants in
planning and coordinating training courses.
Ability to meet and work with members of
various state advisory committees in determining training needs. Ability to plan, coordinate and monitor outside training resources for multiple training programs.
## Competency Level
## ADA Checklist
### ADA Checklist
"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)
## Physical Effort
Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Finger Dexterity - O, Vision-Skilled Trades - O, Reading - F, Writing - F, Eye-hand coordination - F, Vision-Color Distinction - F, Vision-Preparing/Analyzing figures - F, Vision-Visual inspection - F, Vision-Measuring/Assembling at distance close to eye - F, Hearing - F, Talking - F, Standing - F, Sitting - O, Walking - F, Lifting-0-30 lbs. - O, Lifting-30-60 lbs. - R, Lifting-60-90 lbs. - R, Lifting-90 plus lbs. - R, Pushing/Pulling - F, Climbing-Stairs - F, Climbing-Ladders - R, Bending - F, Squatting - F, Crawling - R, Reaching - F
## Work Environment
Driving - Car/Truck - O, Driving - Standar/Automatic - O, Driving - Mower/Forklift - R, Location - Trees - R, Location - Air vent - R, Location - Roof - R, Equipment/Machines - Heights - R, Equipment/Machines - Roofs - R, Equipment/Machines - Ladders - R, Equipment/Machines - Step Stools - O, Equipment/Machines - Scaffolds - R, Night/Dark - R, Extreme noise levels - O, Extereme temperatures - R, Inside - F, Outside - R, Ventilation ConditionsDust - R, Ventilation ConditionsFumes - R, Ventilation ConditionsChemicals - O, Ventilation ConditionsGases - R, Exposure to potential Hazardous Conditions - O, Chemical Spills - O, Gas Leaks - R, Infectious Bacteria - F, Acidic Harsh or Oily Substances - R, Use of Respirator - R, Electrical Hazards - R, Overtime - R
*Requisition Number:* S1495
*Position Number:* 998780
*Position Classification Title:* Training Specialist
*Functional Title:* Trainer
*Position Type:* Staff
*Recruitment Range:* $48,141 - $53,490
*Org #-Department:* Housekeeping - 56408
*Work Hours of Position:* 9:00AM-6:00PM
*Number of Months per Year:* 12
*Job Family:* Information and Education
*Career Banded Title:* Training Specialist
*Open Date:* 04/16/2018
*Close Date:* 04/30/2018
*FTE:* 1.0 (Full-Time)
*FLSA:* Non-Exempt
*Salary Grade Equivalency:* 70

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